DELIVERY/SHIPPING

 

Please note delivery and/or shipping is NOT included in the item price.

Once payment for the item(s) has been made, you can choose to take receipt of your purchase:

  • By prior appointment from the gallery
  • Items can be collected in person or you can arrange for your own courier to collect.
  • Arrange for item(s) to be delivered/shipped

We are happy to quote for delivery/shipping. Please supply us with your full delivery address and your contact details, and we will respond with a quote as soon as we can.

When receiving an item by courier, check that no damage has occurred in transit before you sign for it. We cannot accept responsibility for damaged items if they have been signed for and the damage has not been noted at the time.

If your item is damaged, please contact us immediately with details and photos of the damage and we will organise collection and replace the item if it is possible to do so, or offer a full refund.

Goods paid for by credit card will only be delivered to the registered address of the cardholder.

 

 

RETURNS AND EXCHANGES

All furniture items cannot be exchanged or refunded unless agreed in advance prior to purchase.

We are happy to exchange or issue a credit note for non-furniture items provided we are notified within seven days of receipt and they are returned at the customer's own expense. All items must be returned in the same condition and packaging as when purchased. We strongly recommend using a courier with a tracking capability and insurance in case goods are lost or damaged in transit.

A full refund can take up to 14 days from receipt of the item and will be credited in the same manner as when the item was purchased.

 

OVERSEAS

All prices and shipping services are quoted in sterling (£).

All shipping, local import duties and any additional charges are the customers' responsibility.

 

WEBSITE

All contents of edbutcher.com are copyright to Ed Butcher Interiors. All images and web page content may not be used or reproduced in any form without obtaining prior written permission. The content of the website is for personal use only and in accessing our web pages and content you agree that it is purely for personal and non-commercial use.